PRIVACY POLICY

1. Information We Collect

When you interact with our website or submit an enquiry, we may collect the following information:

• Name and company name
• Email address and phone number
• Location (city, country)
• Product requirements and enquiry details
• Any documents uploaded voluntarily
• Technical or application-related information shared by you

We collect this information only when it is voluntarily submitted through enquiry forms, email communication or direct contact.

2. How We Use Your Information

The information collected is used strictly for legitimate business purposes, including:

• Responding to product enquiries and quotations
• Providing technical support or documentation
• Processing business communication and follow-ups
• Improving our products, services and website experience
• Internal record-keeping and compliance purposes

We do not sell, rent or trade your personal or business information to third parties.

3. Data Security & Protection

CORE METCHEM LLP implements reasonable administrative and technical measures to safeguard your data against unauthorized access, misuse, loss or disclosure. All enquiry data is accessed only by authorized personnel and used strictly for business communication and support.

4. Sharing of Information

Your information may be shared only in the following cases:

• With internal teams for enquiry processing and support
• When required to comply with legal or regulatory obligations
• To trusted service providers (such as hosting or email services) solely for operational purposes

We ensure that any third-party services follow appropriate data protection practices.

5. Cookies & Website Analytics

Our website may use cookies or basic analytics tools to understand visitor behaviour, improve performance and enhance user experience. Cookies do not collect personally identifiable information and can be disabled through your browser settings if preferred.

6. Third-Party Links

Our website may contain links to external websites for reference purposes. CORE METCHEM LLP is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites independently.

7. User Consent

By submitting your information through our enquiry forms, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from submitting personal information through the website.

8. Data Retention

We retain collected information only for as long as necessary to fulfill business, legal and operational requirements. Once the information is no longer required, it is securely deleted or archived.

9. Changes to This Privacy Policy

CORE METCHEM LLP reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page with an updated revision date. We recommend reviewing this page periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at: Email: info@coremetchem.com | Company: CORE METCHEM LLP